New Features · Smart Listings

My Listings, redesigned: manage ads at a glance

Mikalai KarneyenkaLeave a comment

For anyone who posts on Claz regularly, My Listings is where ads get paused, status gets checked, or an edit starts. That page was rebuilt to feel closer to My Favorites – visual cards instead of a dense table, especially on a phone.

What we did

– Card layout with photo, price, and status on each listing

– Keyword filter to find a specific ad in a long list

– Rich details on each card – location, category, availability, and key attributes (same idea as Favorites)

– Quick actions on the card: start, stop, and a ⋯ menu for edit, premium, share, and delete

– Bulk actions – stop all, start all, or delete inactive listings in one step

– Mobile polish – cleaner layout, full-width action bar, and a bottom sheet for the ⋯ menu

Why we did it

A table works for a handful of rows. It does not scale when someone is juggling dozens of listings across categories and statuses. Feedback was clear: scanning status, finding one ad, and pausing another took too many clicks – and on mobile it was worse.

The account area should also feel consistent. My Favorites already uses cards; My Listings now matches that look.

How it works

1. Open My Listings from the account menu.

2. Use All / Active / Inactive / Rejected tabs, or type a keyword to filter.

3. Listings are grouped by date posted so recent ads are easy to spot.

4. Tap pause or play on a card for a single listing, or use Stop All / Start All at the top.

5. Tap ⋯ for edit, upgrade to premium, share, or delete.

The views chart still appears on the first page when traffic data is available.

Let us know what works

Anyone managing multiple listings can try the new page and share what still feels clunky – through support or the usual feedback channel.

Artificial Intelligence · New Features · Smart Listings

Claz AI assistant – what it can do today

Mikalai KarneyenkaLeave a comment

Over the past few weeks we’ve been working on improving our AI assistant, mostly adding new capabilities and focusing on user experience. Our goal is for the assistant to be able to automate most of our users’ day-to-day tasks and handle most of the customer support inquiries quickly.

What AI assistant can do today

Proactive help. AI assistant will reach out to the user if an important detail is missing from their listing and the assistant cannot figure it out from the image or the description. The assistant will use our internal messaging system and will offer help with populating the missing details on the spot.

Request Assistance. We’ve added “Request Assistance” button to some of the user pages, making it easier for our users to initiate a conversation with the assistant.

Manage listings and profile details in chat. Users are now able to edit most of their listing details in AI assistant chat, including title, description, price, location, category, photos, and category-specific fields like dog breed, bedrooms, dates, and more. Users should be able to upload photos of the listing and the assistant will automatically add them to the listing on request.

Activate, pause, and clean up. Users are also able to activate or pause their listing from the AI assistant chat, delete or restore listings, activate or pause all of their listings at once, or clean up expired listings.

Referring to other listings. AI Assistant should be able to look up information on users’ other listings and start a follow-up conversation for a different listing as needed.

Human backup. If the assistant cannot help, it can now route your request to our support team.

You’re in control. Turn AI assistant on or off under Account / Preferences / AI Assistant. You can also use Disable Assistant in AI assistant chat.

How we made it easier

We did not build a separate chatbot or a new page to learn. The assistant lives in the messaging you already use. When it updates your listing, you see what changed – update notes and a completeness progress indicator. The listing sidebar refreshes automatically. Each conversation focuses on one listing; if you need help with another ad, the assistant opens a follow-up thread. First outreach messages are reviewed before they are sent, and rate limits keep things from getting noisy.

We want your feedback

This is still evolving. If something goes wrong, please tell us – reply in the conversation or use our Contact Us form.

We also want to know whether the assistant helped you, got in the way, or felt unnecessary. Your experience is the best signal we have for what to improve next. Real people read every conversation, and your feedback shapes what we build.

Artificial Intelligence · New Features · Smart Listings

Keeping Claz useful for people, not bots

Mikalai KarneyenkaLeave a comment

Claz is built for people – someone selling a couch, looking for an apartment, replying to an ad nearby. Lately, a growing share of our traffic hasn’t been people at all. It’s been bots.

Why now

AI and large language models have made large-scale scraping cheap and easy. The result is more automated traffic, often not gentle. That worries us for three reasons:

– Abuse of real users’ data. Listings posted in good faith can be harvested in bulk and reused for scams – fake offers, phishing, impersonation.

– Reliability. A flood of automated requests can slow Claz down for the people actually here to buy and sell.

– Fairness. Scrapers take everything and give nothing back.

What we did

The hard part isn’t blocking traffic – it’s blocking the right traffic, without annoying real users. So, at a high level:

– Smarter traffic limits, so no single source can hammer the site or vacuum pages at machine speed.

– Abuse detection that separates automated harvesting from normal human use.

– Verification only when needed – a quick check shown when traffic looks suspicious, invisible in normal use.

What this means for users

Probably nothing. Browsing, searching, and posting should feel the same. On rare occasions a user might be asked to confirm they’re human – that’s just the system being careful, and it should pass quickly.

Tell us if we got it wrong

We’d rather hear that a measure is in your way than have you quietly leave. If anything slows you down or blocks something legitimate, please tell us – we’ll tune it. Getting this balance right is ongoing work, and your feedback is the best signal we have.

New Features

Introducing Favorites on Claz: Save Listings, Compare Smarter

Mikalai KarneyenkaLeave a comment

Save listings with one tap, then review them in one place – My Favorites on Claz.

We keep improving the site in small, practical steps – and Favorites is the latest one.

Favorites is a personal shortlist. Tap the heart on search results or on a listing page to save an ad for later. Open My Favorites to compare options, pick a winner, or reach out to sellers – without re-running the same searches or digging through old tabs.

It is for hand-picked listings, not a feed the site picked. (Already use Alerts? Alerts watch the market for new matches; Favorites hold the ads flagged manually.)

How to use it

1. Tap the “heart” on search or on a listing.

2. Open “My Favorites” to view or remove saved listings.

Not signed in? You can still tap Favorite. We will ask you to confirm email or sign in so your saves stay on your account.

Give it a try and tell us what you think.

Artificial Intelligence · New Features · Smart Listings

How to request help with your listing

Mikalai KarneyenkaLeave a comment

Request help is a new feature on the listing details page. Next time you run into an issue, give it a go.

The assistant does what it can to help you with your listing. It has all of the needed context and tools to help you with most issues. It will forward the request to a human support person if it’s unable to help or if you need to talk to a person.

How to use it

1. Go to your listing’s details page.

2. Click Need Help → Request Assistance.

3. A conversation opens. The assistant handles most things right away and forwards to a person if it can’t handle it.

Feedback

Let us know how we can make it better!

Events · New Features · Smart Listings

Smart Search on post & edit pages

Mikalai KarneyenkaLeave a comment

A while back we launched Smart Search to help buyers find what they’re looking for on Claz – one box that understands keywords, locations, and categories at once. Now Smart Search works on the other side too: posting and editing ads.

On post and edit pages, every field offers suggestions and fixes typos as you type. It pays attention to context: pick a category and the attribute and title suggestions narrow down to match what is already selected. Sometimes one word is enough – type a dog breed and Smart Search fills in the category, the breed attribute, a suggested price, and other related fields.

The same idea that helps buyers find listings now helps sellers describe them – fewer steps, less guessing, and a faster path from “I want to sell this” to a well-categorized listing.

New Features · Smart Listings

Smart Search: One box, better results

Mikalai KarneyenkaLeave a comment

People don’t think in filters. They type what’s on their mind: “sofa vancouver”, “used bike”, “apartment near me”. A good marketplace search should understand that one line can include a keyword, a place, or a category – sometimes all at once.

That’s why we built “smart search” on Claz. As you type, it suggests keywords, locations, and categories together, with small hints when something matches indirectly – so it’s clear why it showed up. You can also refine your choices without getting stuck, especially on mobile where the search experience needs to be fast and forgiving.

The result: fewer steps, less guessing, and a quicker path from “I have an idea” to “here are the listings I want”.

This is just the start. We’ll keep improving suggestions, relevance, and speed so search feels less like configuring filters and more like simply asking for what you want.

Artificial Intelligence · New Features · Smart Listings

At Claz, we make AI work harder so users don’t have to

Mikalai KarneyenkaLeave a comment

Listing something online usually means filling out forms — picking the right category, entering details one by one, formatting everything just right.

Claz strives for simplicity — but that doesn’t mean giving up on structure. Relevant details matter. They help people find what they’re looking for, and they help the site deliver better results. The problem is that filling in all those details is tedious, time-consuming, and inconvenient. Most services make people do more to get better results. At Claz, we make AI do more instead.

Claz has always worked to fill in structured data behind the scenes, with as little friction as possible. AI has become a powerful tool in making that happen at a completely different scale.

Extracting what’s already there

When someone lists something on Claz, AI reads what they wrote and fills in the details — price, location, dates, and dozens of other specifics depending on what’s being listed.

Someone writes “$1,000/mo, 2br, downtown” — AI picks up the price, bedroom count, and fills in the right fields. A garage sale flyer has the address on it — AI reads it. Someone writes “this Saturday” — AI resolves the actual date.

The information is already there. We make AI put it where it belongs — so users don’t have to.

Asking for what’s missing

Every type of listing on Claz has its own set of expected details. A rental needs bedrooms, bathrooms, and square footage. A dog adoption needs the breed. A garage sale needs a date and an address. AI knows what’s expected — and what’s still missing.

When something important is absent, an AI assistant reaches out in chat — the same chat used for regular conversations between buyers and sellers. It asks a simple question. The user replies naturally — “1000, 123 Main Street, ap. 7” or “2 br 2 ba” — and the assistant fills in the details on the spot.

It all happens in a quick back-and-forth — no forms, no extra steps — and the listing becomes significantly more complete without the user doing more.

Claz has always worked to take care of the details quietly and only reach out when something is truly missing. AI lets us do that better and at a much greater scale.

Everything at Claz is created by real people. We make AI work harder so their listings work harder for them.

Artificial Intelligence · New Features · Smart Listings

The Best AI Is the One You Don’t Notice

Mikalai KarneyenkaLeave a comment 
There's a growing trend in tech: companies racing to put AI front and center. AI-generated descriptions. AI-written titles. AI badges everywhere.
At Claz, we do things differently.

We believe AI works best when users don't notice it.

We've been always at the forefront of integrating AI into our platform for spam prevention, content classification and enrichment.
We've been consistently rolling out improvements that use machine learning and artificial intelligence to make user experience smoother.

We aim at removing friction, not creating new distractions.

This is our philosophy, it's how we operate. We think this is what responsible use of AI looks like: invisible when it's not needed, helpful when it is.

Uncategorized

Enhancing Our Listings: More Detailed Item Descriptions Now Available

Mikalai KarneyenkaLeave a comment

Back in September, we introduced a refreshed, image-focused layout – a cleaner, more visual experience designed to help users browse listings faster and with less clutter.
You can read that announcement here: Revamping Our Page Layout: A New Tile View Experience

Since then, we’ve received a lot of valuable feedback from our community.
Many visitors told us they loved the simpler, more visual interface – but also wished some listings included more detailed descriptions. With certain items, users wanted additional context, nuance, or specifics that images alone couldn’t fully reflect.

Today, we’re excited to introduce an update inspired directly by this feedback.

We’ve added an optional, expanded item description section that provides more detail without sacrificing the clean, visual layout.

How it works:

  • On mobile:
    Tap the description area to smoothly expand it.
  • On desktop:
    Hover your cursor to reveal the extended content.

This keeps the page tidy, lightweight, and fast – but gives every user the option to dive deeper whenever they want.

For this enhanced view, the focus is placed on the seller’s own, user-created description.
This allows each listing to reflect the seller’s voice, unique details, and important context that standardized attributes may miss.

Of course, all standardized attributes and structured data still work as filters, helping users quickly narrow down searches by the specifics that matter most – but the descriptive text is now front-and-center when expanded.

Your feedback drives our product decisions.
Many users asked for:

  • clearer descriptions for certain kinds of items
  • additional context that photos alone couldn’t convey
  • optional detail that doesn’t clutter the main layout

This update delivers all of that – giving you a flexible, more informative browsing experience.

We’ll continue refining layouts, descriptions, filters, and media presentation to help every visitor find what they’re looking for faster and more intuitively.
As always, your feedback is essential – keep it coming!